Inspired origins.

Accolade was co-founded by Accretive LLC, a private equity firm with the distinctive record of creating industry-leading companies. The Accretive team is renowned for identifying opportunities that substantially improved results for large organizations. After spending two years researching large employers’ healthcare situations, Accretive developed the core fundamentals that now serve as Accolade’s guiding principles.

Accolade simplifies the healthcare process by:

Helping eliminate process errors that lead to unproductive care.

Your employees and their families make thousands of decisions each day that impact their health status and your healthcare costs. These decisions are made in a fragmented healthcare system that provides little support. Stress, coupled with financial, logistical, or social barriers, often keeps them from making good decisions and receiving the right care.

Assisting employees and their families in a timely and relevant manner.

There are many proven ways to improve an individual’s care. They include immediately addressing symptoms, making informed treatment decisions, properly preparing for a hospital stay, and following the doctor’s advice. But for these actions to be effective, the right people need to be engaged at the right moment.

Simplifying the process of engagement.

Your employees and their families need a single, reliable source to turn to for all their healthcare answers. It streamlines the healthcare process by providing them someone to turn to for all their healthcare concerns, a person who knows them on a personal level, knows their benefits, and knows how to help them get the right care at the right time.

Creating trust.

We start with the advantage of not being a health insurance company. We don’t deny claims or negotiate with doctors. Your employees and their families are our primary concern. Our Accolade Health Assistants create a personal, trusting relationship with your employees and families by doing the right thing for them every time. This relationship is strengthened through continuous quality service and by learning the unique needs of each family over time.

Building relationships.

We recognize that people have unique needs as well as unique behavioral, learning, and communication styles. Each relationship is personal, ensuring the best results.

Aligning incentives to create value in a business relationship.

Accolade is breaking the PEPM pricing model of current solutions that drives today’s low-engagement models. Our pay is based on the healthcare cost savings you received from using Accolade, and we’re only paid if we satisfy your employees’ and their families’ needs.

With integrated systems and processes and a dedicated team, we create a more productive healthcare process. It’s our mission, the reason we were built: To improve the lives of your employees and their families while cutting healthcare costs. By working with Accolade, your organization reaps the benefits while staying focused on what you do best.

Our team.
We’re proud of our Accolade Health Assistants, the people who work to earn our clients’ trust every day. Working with our diverse staff of nurses, pharmacists, social workers, and medical billing and claims experts, they are leading the charge to change healthcare.

Our management team shares that same dedication.		Our board provides the experience and knowledge that helps us build our revolutionary company.